// FEATURES

A complete engagement workflow.

From central monitoring to native response, URated covers the entire lifecycle of every social interaction your agency manages.

Pull comments, replies, reviews, mentions, DMs and video comments from every connected account into one prioritized, filterable stream.

Each item is automatically tagged with intent — hot lead, complaint, review, support — plus sentiment and a suggested priority.

Reply on the actual platform, with the thread and context intact. Authenticity preserved.

Generate on-brand replies in multiple tones, then shorten, expand, translate, save, or mark as used.

Resolved threads automatically reopen and flag follow-up when a customer replies again.

Spin tasks off any activity, assign to staff, set priority and due dates, and escalate when needed.

Per-client cards with red/yellow/green health, unread counts, and engagement scores.

Reach, engagement, response time and growth — plus who on your team is carrying the load.

See every connection at a glance, sync on demand, and get alerted before a token expires or a feed goes quiet.

See it with your own clients.

We'll connect your first channel live and show you the deck with real data.