// SOCIAL COMMAND CENTER

Monitor
centrally.
Respond natively.

Every comment, message, mention and review from every channel — pulled into one triaged deck, scored by AI, and answered in your client's voice.

11 platforms · AI triage & sentiment · native replies

unified inbox LIVE
IG @maya.builds "this is the third time my order's been wrong…" Urgent
FB Daniel Okafor "do you ship to Canada? ready to buy today" Hot lead
GB ★★★★★ review "honestly the best in the city, the team went…" Positive
X @thereal_sam "@brand any update on the refund?" Mention
↳ AI reply drafted
// WHY URATED

One deck for the whole conversation.

Stop tab-hopping between eleven dashboards. URated centralizes the inbound, makes sense of it, and lets your team respond without leaving the room.

Unified inbox

Comments, DMs, mentions, replies and reviews from every connected channel land in a single, filterable stream — by client, platform, priority or status.

AI triage & sentiment

Every item is auto-classified — complaint, hot lead, review, mention — scored for sentiment, and prioritized, so the urgent things surface first.

Native responses

Draft in the client's voice with AI, refine the tone, and send back to the original platform — no copy-paste, no losing the thread.

Always in sync

Webhooks plus a scheduled poll keep the deck current, with de-duplication so nothing doubles up — and alerts before a connection ever goes stale.

Built for agencies

Multi-client by design, with roles for owners, managers and creators — plus client-view access scoped to just their own brand.

Health at a glance

A command-deck dashboard shows every connection's token status, last sync and activity volume — sync any account, or all of them, on demand.

// THE LOOP

Ingest. Triage. Respond.

Ingest

Connect each client's channels once. Webhooks and the sync engine pull every new interaction into the deck in near real time.

Triage

AI classifies and scores each item, flags hot leads and complaints, and routes them by priority so nothing important slips.

Respond

Draft a reply with AI in the right voice, adjust the tone, and post it straight back to the source platform.

// AI ASSISTANT

Replies that sound like your client — in seconds.

Point the assistant at any message and it drafts a response in the brand's voice. Make it warmer, shorter, or more formal with a tap, then send it natively.

@maya.builds · Instagram · complaint
"This is the third time my order's been wrong. Really frustrated right now."
AI draft · empathetic
Maya, I'm so sorry — three times is three too many, and that's on us. I've flagged your order to our team right now and we'll make it right today. Can you DM your order number so I can jump on it?
Warmer Shorter More formal Regenerate
11
Platforms
1
Unified inbox
<10m
Sync cadence
Clients per seat
// READY WHEN YOU ARE

Run every channel from one deck.

See URated on your own clients' accounts. We'll walk you through setup and connect your first channel live.